Demo 01
Confidential intake
Complaint submission with narrative, attachments and confidentiality level.
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Citizen complaints with evidence and control.
Register complaints, attach evidence, control access and follow up through a verifiable institutional process.
Complaints
Evidence
Routing
Security
Traceability
DC · Citizen complaints
$289 USD / month
Secure channel to receive, classify and escalate complaints.
Complaint intake with evidence and initial classification.
Routing to responsible offices with access control.
Action audit trail and case follow-up.
dc.opengob.mx
Demos and key views
Complaints with evidence, secure routing and traceability.
Monthly license: $289 USD
15% savings
Operational domain: dc.opengob.mx
Demos and key views
Demos and key views
A commercial look at how the product works before installation.
Demo 02
Controlled routing
Assignment only to authorized offices with permissions and traceability.
Demo 03
Case follow-up
Status, actions, notes and cycle control for the case.
Operational flow
Operational flow
How information moves from intake to resolution and follow-up.
1. Registration
The complaint is documented with minimum data, context and evidence.
2. Review
Its classification is checked and it is routed to the responsible unit.
3. Follow-up
The system stores actions, status and case traceability.
Product advantages
Product advantages
Concrete benefits for control, operations, traceability and service delivery.
Higher security
Access is restricted by role, entity or sensitivity level.
Better evidence management
Attachments and notes stay linked to the complaint.
Orderly escalation
Formal routing improves service quality and reduces mistakes.
Institutional benefits
Institutional benefits
Expected outcomes when the module is used with structure, permissions and follow-up.
Builds institutional trust by avoiding informal complaint handling.
Reduces risk of lost evidence or inconsistent follow-up.
Useful foundation for internal control, ombuds or specialized attention teams.
What the license includes
What the license includes
Each monthly license includes the active product, base support, notifications and operational capacity.
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Complaints, evidence, classification, routing and audit trail.
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Permissions by sensitivity, role and entity with structured follow-up.
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Ready to connect with document management or executive dashboards.
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Ready to activate this application.
You can buy it now with Stripe or Mercado Pago. Activation appears after payment confirmation.
Monthly license
$289 USD / month
Includes per-entity rollout, permissions-based activation and production-ready operation.
Annual savings
$520.20 USD
Domain
dc.opengob.mx